Optimizing and Troubleshooting
R&S
®
FSW
1106User Manual 1173.9411.02 ─ 19
To collect the support information
1. Press the SETUP key.
2. Select "Service > R&S Support" and then "Create R&S Support Information".
The file is stored as C:\R_S\instr\user\service.zip.
Attach the support file to an e-mail in which you describe the problem and send it
to the customer support address for your region as listed at the beginning of the
R&S FSW Getting Started manual.
Packing and transporting the instrument
If the instrument needs to be transported or shipped, e.g. due to damage during deliv-
ery, observe the notes described in chapter 3.1.1.1, "Unpacking and Checking the
Instrument", on page 22.
Obtaining Technical Support
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