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Rosemount 3490 Series
Reference Manual
00809-0100-4841, Rev. AA
May 2007
SERVICE SUPPORT To expedite the return process outside of the United States, contact the
nearest Rosemount representative.
Within the United States, call the Rosemount National Response Center using
the 1-800-654-RSMT (7768) toll-free number. This center, available 24 hours
a day, will assist you with any needed information or materials.
The center will ask for product model and serial numbers, and will provide a
Return Material Authorization (RMA) number. The center will also ask for the
process material to which the product was last exposed.
Rosemount National Response Center representatives will explain the
additional information and procedures necessary to return goods exposed to
hazardous substances. This can avoid injury if they are informed of and
understand the hazard. If the product being returned was exposed to a
hazardous substance as defined by OSHA, a copy of the required Material
Safety Data Sheet (MSDS) for each hazardous substance identified must be
included with the returned goods.
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