If these solutions do not solve the problem, have the product serviced by an authorised service centre only.
Problem Possible cause Solution
Poor grass
discharge.
The side discharge chute or opening
is plugged.
Clean side discharge chute and/or opening.
The grass is wet. Allow grass to dry before mowing.
The mowing speed is too fast. Mow at a slower speed.
The grass is too high. Mow once at a high cutting height, then mow again at
the desired height.
The motor stops
while cutting.
The cutting height set too low. Raise the cutting height.
The battery charge is low. Charge the battery.
The blades do not
rotate.
The battery charge is low. Charge the battery.
The blade engage knob is down. Raise blade engage knob.
The operator is not fully seated. Sit down fully on the seat.
Build-up of debris under mower. Clean underside of mower housing.
The blades do not
rotate while moving
in reverse.
The reverse mode option is off. Press the reverse mode button to activate.
The blade engage knob is down. Raise blade engage knob.
The product won’t
reach full speed.
The battery charge is low. Charge the battery.
The blades continue
to turn after the
operator leaves the
seat without setting
the parking brake.
The safety interlock system is not
functioning correctly.
Ensure safety interlock system seat plug is fully connected.
If blades still won’t stop, have the product serviced by an
authorised service centre only..
The headlights are
not working.
The headlights are off. Press headlight button to turn headlights on.
The headlights are damaged. Replace headlights.
The battery will not
charge.
Bad battery cells. Replace the battery.
Poor cable connections. Check/clean all battery connections.
TROUBLESHOOTING
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