What to do if password entered in the SAILOR 6004 Control Panel does not open padlock?
- KKimberly ScottJul 27, 2025
If the padlock does not open after entering the password in the SAILOR 6004 Control Panel, it could be due to authorization failure, a wrong password, or a lost connection to the SAILOR 6390 Navtex Receiver. Ensure you're entering the correct password. Check the power supplies, cabling, and Ethernet connection between the SAILOR 6390 Navtex Receiver and the SAILOR 6004 Control Panel. Try restarting both units: for the SAILOR 6390 Navtex Receiver, remove and reconnect the power; for the SAILOR 6004 Control Panel, use the on/off button. Also, verify that no one is logged into the Service Interface. The password for the Service Interface is 'sailorsailor,' and the password for the SAILOR 6004 Control Panel is 'user.'