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For further information, visit videotron.com/terminal-support.
CUSToMER SERVICE
For further information, we invite you to visit the illico TV Help Portal, to check out instructional
videos at videotron.com/terminal-support or to contact Customer Service. You can reach a
representative Monday–Friday from 7:30 a.m. to 10 p.m., on Saturdays from 8 a.m. to 8 p.m.
and on Sundays from 9 a.m. to 8 p.m.
Montreal: 514-281-1711
Quebec City: 418-847-4410
Saguenay: 418-545-1114
Outaouais Region: 819-771-7715
Elsewhere in Quebec: 1-888-433-6876
TECHNICAL SUppoRT
For problems of a technical nature, we invite you to contact Technical Support. You can reach a
representative 24 hours a day, 7 days a week.
Montreal: 514-841-2611
Quebec City: 418-842-2611
Saguenay: 418-543-4611
Outaouais Region: 819-771-2611
Elsewhere in Quebec: 1-877-380-2611
CUSTOMER SERVICE AND
TECHNICAL SUPPORT
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