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8 Warranty
SANTAK its products to be offered free warranty service for three years from the date of
purchase
To obtain service under warranty via an valid guarantee offered by dealers;
To obtain service under warranty via serial number.
In case of UPS fault, please contact local Santak service center and dealer. The trans
portation charges shall be borne by the buyer within the warranty period of 3 years.
As a user of SANTAK, you have the following service:
Three-year warranty (covering batteries purchased from SANTAK)
24-hour helpline：
Service helpline ：400-830-3938 / 800-830-3938
Nationwide warranty
Technical support on our web site：
China web site: www.stk.com.cn
This limited warranty does not apply to conditions as follows:
Man-made fault;
Out of warranty;
The finished product of which the serial number is changed or lost;
Damage or loss resulted from force majeure or external causes;
Disassembly or modifications to the unit with no authorization;
Disobeying provisions of operating/using the unit;
Battery over discharged or man-made damage.
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