25
SARTORIUS Basic
plus
Semimicro-Balances
Error Messages
Error Code Explanation Remedial Measures
Err 01 Display format overflow, i.e., the value to be Reset the balance operating menu with menu
output cannot be shown on the display. code »9 -- 1 «, “Accessing the Balance Menu.”
Err 02 Zero point error at the start of the calibration/ First make sure there was no operating error. If the
adjustment function; caused by operating error balance still cannot be calibrated/adjusted, you must
(balance not tared, or still loaded), or follow the procedure in “Adjusting the Preload”; then
stability was not reached, or by a deviation perform “External Calibration/Adjustment.”
of the zero point (adjust the preload).
Err 06 Internal calibration weight defective or not Check the calibration weight operating system and, if
present. necessary, exchange the main PCB. With balances
that do not have a weight application sub-assembly,
check the menu code settings. The codes »1 9 3 « and
»1 9 4 « should be blanked out, otherwise, overwrite
these codes with the SARTORIUS MC1Server 4.4.
Err 10 “Tare” key for “tare 2” function is blocked, with The tare functions are interlocked; once the data
data in the tare 2 memory. in the tare 2 memory has been deleted, the tare key
(only for the application “2nd tare memory”) will be accessible again.
Err 11 Invalid data; cannot be stored in the The display value you tried to store is negative. Check
tare 2 memory. the load on the balance (tare container).
Err 20 The “W” key was pressed before an Application has not yet been initiated, e.g., a
application program was started. reference piece count has not been stored.
Err 22 Reference value in the counting or weighing The weight of the reference sample is too low, or the
in percent application not permissible; cannot displayed value is negative. Check the load on the
be stored. balance (reference sample).
Err 30 The print key was pressed, or an external print Set the balance back to SBI; this can be done
command (“<ESC> P”) was given, while the using the SARTORIUS MC1 Server 4.4.
balance was in the BPI mode.
Err 50 Temperature compensation (TC) converter Perform TC compensation using the MC1 Server.
error; value measured by the TC circuit If this does not suffice, proceed as described under
exceeds the tolerance range. » ERR 53 «.
Err 53 Temperature compensation (TC) converter not Check the TC sensors, the main PCB (201) and the
functioning; no value transmitted to the balance connectionbetween the two. If necessary, proceed as
processor from the TC circuit. directed in “Exchanging the Main PCB,” or replace
the TC sensors.
Err 54 The balance converter value of the A/D Check the weighing system, the main PCB (201) and
converter is below the lower limit; the value the connection between the two. If necessary, proceed
measured by the A/D converter is too low, as directed in “Exchanging the Main PCB,” or see
or no value is measured. "Repairing the Weighing System.”
Err 55 The balance converter value of the A/D Check the weighing system, the main PCB (201) and
converter is above the upper limit; the value the connection between the two. If necessary, proceed
measured by the A/D converter is too high. as directed in “Exchanging the Main PCB.”
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