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Error Messages
Operating Instructions Moisture Analyzer MA160
Error Messages
Certain events cause a message to appear on the display:
1. Some error messages are displayed for approx. 3 seconds
(e.g., CAL-Extern: Calibration canceled).
2. Some error messages are displayed until they are acknowledged by a key
(e.g., “Incorrect license code” for “Service access”).
3. Information messages are displayed until they are acknowledged with a key.
Deactivated Keys
To prevent operating errors, only relevant functions/keys are displayed depending
on the situation. This prevents most operating errors from occurring. The following
buttons are only available in specific circumstances:
A
Only if there is a measured value in the zero setting range before
external calibration/adjustment.
D
Only when there is a weight value larger than or smaller than “zero.”
a
Only if a printer is connected:
Error Messages during Operation
Display Cause Remedy
Err 320 Language or font files inconsistent.
Not possible to load data (fonts/
languages).
Contact Sartorius Service.
Err 398 The connection between internal
electronic components is interrupted.
Contact Sartorius Service.
Err 401 Power input voltage too low.
Supply voltage is below the lower
limit.
Check voltage (see manufacturer’s
ID label); avoid voltage fluctuations.
Contact Sartorius Service.
Err 403 Temperature sensor defective or
connection to temperature sensor
interrupted.
Contact Sartorius Service.
Err 404 Short circuit of temperature sensor
or short circuit of the cable to the
temperature sensor.
Contact Sartorius Service.
Err 406 Temporary error; max. temperature
of the temperature sensor exceeded.
Disconnect the equipment from
power.
Allow the device to cool down.
Perform a calibration/adjustment.
Err 407 Checksum error
(Data flash is corrupted).
Contact Sartorius Service.