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Care and 
Maintenance
 Service
  Regular servicing by a Sartorius 
technician will extend the service life 
of your equipment and ensure its 
continued weighing accuracy.  
Sartorius offers its customers service 
contracts with regular maintenance 
intervals ranging from 1 month to 
2 years.
  The frequency of the maintenance 
intervals depends on the operating 
conditions and user’s tolerance 
requirements.
 Cleaning
! Unplug the scale from the power supply 
and unplug any data cables connected 
to the scale.
§ Clean the scale with a cloth lightly 
moistened with soap solution.
§ Wipe down the scale with a soft, 
dry cloth after cleaning.
! Make sure that no liquid enters the 
scale.
! Do not use aggressive cleaning  
agents (solvents or similar).
  Cleaning the stainless steel surfaces
  All stainless steel parts should be 
cleaned at regular intervals.  
Remove the stainless steel load plate 
and thoroughly clean it separately. 
Use a damp cloth or sponge to clean 
stainless steel parts on the scale. You 
can use any commercially available 
household cleaning agent that is 
suitable for use on stainless steel. 
Stainless steel should be cleaned simply 
by rubbing. Then clean the load plate 
thoroughly, making sure to remove all 
residues. Use a damp cloth or sponge 
to clean stainless steel parts on the 
scale. After this, let the device dry. 
For additional protection, protective 
oil may be applied.
! Only use solvents for cleaning stainless 
steel parts. 
  Corrosive Environment
$ Remove all traces of corrosive 
substances from the scale on a regular 
basis.
  Replacing the dust cover
>  Replace damaged dust cover.
§ Place the new dust cover on the display 
and control unit and press it over the 
edge of the front and rear side of the 
device until it is fixed in place.
  Safety Inspection
  Safe operation of the equipment is no 
longer ensured:
–  If the device or the mains connecting 
lead shows visible damage.
–  If the integrated power supply for the 
display and control unit no longer 
functions properly.
–  If the device has been stored for long 
periods under unfavorable conditions 
(e.g. extreme dampness).
–  Following rough handling during 
shipment.
  If safe operation of the equipment can 
no longer be guaranteed:
§ Disconnect the power supply to the 
equipment (unplug the power cord 
from the wall outlet).
>  Secure the equipment against further 
use.
§ Notify your nearest Sartorius Service 
Center. 
  Maintenance measures may only be 
carried out by authorized Sartorius 
service technicians: 
–  Who have access to the required 
maintenance documents and manuals 
–  Who have attended appropriate service 
training courses 
! The seals on the device indicate that 
the device may only be opened and 
maintained by authorized specialist 
personnel, so that the correct and safe 
operation of the device is ensured and 
the guarantee remains valid. If the 
verification seals are damaged, the 
equipment must be re-verified.
Disposal
If the packaging is no longer needed, 
it can be disposed of by local waste 
disposal authorities. The packaging is 
made from environmentally-friendly 
materials that can be used as secondary 
raw materials.
The equipment, including 
accessories and batteries, 
should not be disposed 
of as regular household 
waste. EU legislation 
requires its Member 
States to collect electrical 
and electronic equipment and dispose 
of it separately from other unsorted 
municipal waste with the aim of 
recycling it.
In Germany and several other countries, 
Sartorius itself assumes responsibility 
for the return and conformant disposal 
of its electronic and electrical products. 
Such equipment may not be thrown 
out with household waste or brought 
to collection centers run by local public 
disposal operations – not even by small 
commercial operators.
For disposal in Germany and in the 
other member nations of the European 
Economic Area (EEA), please contact 
our local service technicians or our 
Service Center in Goettingen, Germany:
Sartorius
Weender Landstrasse 94-108
37075 Goettingen, Germany
WEEE registration number:
SWT GÖ: WEEE Reg. No. DE 49923090
In countries that are not members of 
the European Economic Area (EEA) 
or where no Sartorius subsidiaries or 
dealerships are located, please contact 
your local authorities or a commercial 
disposal operator.
Prior to disposal and/or scrapping of 
the equipment, any batteries should 
be removed and disposed of in local 
collection boxes.  
Sartorius will not take back equipment 
contaminated with hazardous materials 
(ABC contamination) – either for repair 
or disposal. Please refer to our website 
(www.sartorius.com) or contact the 
Sartorius Service Department for more 
detailed information regarding repair 
service addresses or the disposal of your 
device.