Why does video quality suddenly deteriorate on my Sercomm Security Camera?
Video quality may degrade if an additional viewer connects to the Sercomm Security Camera, which can overload the camera or exceed the available bandwidth. To resolve this, adjust the image size and quality to accommodate the number of viewers and bandwidth capacity.
What to do if the Windows utility doesn't list my Sercomm Security Camera?
If the Windows utility isn't listing your Sercomm Security Camera, verify the following: * Ensure your PC and the Security Camera are on the same network segment. * Confirm that your PC has the TCP/IP network protocol loaded. If an entry for TCP/IP -> Network card is missing, add it via Add Protocol - Microsoft - TCP/IP. Then, select the new entry (TCP/IP -> Network card), click Properties, and configure the IP Address tab. * If your LAN has a DHCP Server, select 'Obtain an IP Address automatically'. Otherwise, choose 'Specify an IP Address' and enter values for IP Address, Subnet Mask, and Gateway. This assumes the Security Camera is installed, LAN connections are OK, it is powered ON and startup is complete.
Why doesn't the motion detection feature on my Sercomm RC8221 Security Camera send emails?
The motion detection feature on your Sercomm Security Camera might not send emails if the SMTP server used by the camera is rejecting the mail. Try using a different SMTP server.
General| Brand | Sercomm |
|---|---|
| Model | RC8221 |
| Category | Security Camera |
| Language | English |
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