Why does video quality suddenly deteriorate on my Sercomm Security Camera?
Video quality may degrade if an additional viewer connects to the Sercomm Security Camera, which can overload the camera or exceed the available bandwidth. To resolve this, adjust the image size and quality to accommodate the number of viewers and bandwidth capacity.
What to do if the Windows utility doesn't list my Sercomm Security Camera?
If the Windows utility isn't listing your Sercomm Security Camera, verify the following: * Ensure your PC and the Security Camera are on the same network segment. * Confirm that your PC has the TCP/IP network protocol loaded. If an entry for TCP/IP -> Network card is missing, add it via Add Protocol - Microsoft - TCP/IP. Then, select the new entry (TCP/IP -> Network card), click Properties, and configure the IP Address tab. * If your LAN has a DHCP Server, select 'Obtain an IP Address automatically'. Otherwise, choose 'Specify an IP Address' and enter values for IP Address, Subnet Mask, and Gateway. This assumes the Security Camera is installed, LAN connections are OK, it is powered ON and startup is complete.
Why doesn't the motion detection feature on my Sercomm RC8221 Security Camera send emails?
The motion detection feature on your Sercomm Security Camera might not send emails if the SMTP server used by the camera is rejecting the mail. Try using a different SMTP server.
How to fix blurry image on Sercomm Security Camera?
To fix a blurry image on your Sercomm Security Camera, try cleaning the lens or adjusting the Video Quality Control setting on the Streamings screen.
What to do if I can't connect to Sercomm RC8221 Security Camera using a Wireless connection?
If you're unable to connect to your Sercomm Security Camera wirelessly, first ensure that a LAN cable is not connected to the LAN port, as this disables the Wireless interface. Also, verify that your PC and the Security Camera have compatible Wireless settings.
What to do if motion detection emails from Sercomm RC8221 don't show moving objects?
If you're receiving motion detection emails from your Sercomm Security Camera that don't show any moving objects, try to avoid sudden changes in the level of available light and avoid movement of the camera itself.
How to access local recording/setup feature on Sercomm RC8221 via IE in protected mode?
To use the local recording feature of your Sercomm Security Camera while accessing it via the IE browser in protected mode on Windows Vista/7, operate the IE browser in non-protected mode.
How to see H.264/MPEG4 video streaming on older Window XP systems from Sercomm RC8221 Security Camera?
To view H.264/MPEG4 video streaming on older Windows XP systems from your Sercomm Security Camera, install the Microsoft .net framework 2.0 or a later version. This will enable the system to deploy the built-in H.264/MPEG4 decoder of the camera.
Provides an overview of the Network Camera's features, components, and capabilities.
Lists the key features of the Network Camera, such as standalone design and triple video support.
Explains how to stream live video to multiple users and details multi-protocol support.
Describes setup using a Windows Wizard and the Windows Utility for viewing/recording.
Details motion detection, PIR sensor, and security features like user authentication.
Covers internet features like DDNS support and NTP for clock synchronization.
Explains wireless compatibility, security (WEP/WPA/WPA2), and WPS setup.
Lists the requirements for using wired and wireless network interfaces.
Steps for assembling and connecting the Network Camera via LAN.
Comprehensive guide to configuring the camera with the Windows setup wizard.
Options for IP address configuration: Fixed, Dynamic, or PPPoE.
Introduction to viewing live video via LAN and Internet.
Lists system and browser requirements for viewing video streams.
Steps to connect to the camera via the local network using a web browser.
Instructions for connecting to the camera over the internet.
Details the live video screen and its general viewing options like zoom.
Lists advanced topics covered in the chapter, including image adjustment and user access.
Instructions for adjusting video image settings like resolution and frame rate.
How to manage user access and set scheduled periods for video viewing.
Details on configuring router/gateway for internet access via port forwarding.
Covers HTTPS port configuration and DDNS setup for internet access.
How to configure motion detection areas, thresholds, and alerts.
Steps to connect to the camera via web browser and navigate the welcome screen.
Lists the available configuration options under the Administration menu.
Configuration settings related to system, date, time, and time zone.
Configuration for network settings like connection type, DNS, and protocols.
Configuration for wireless network settings, including site survey and security.
Configuration for Dynamic DNS and IP filtering to control access.
Configuration for input/output ports and video streaming parameters.
Settings for video/audio adjustments and controlling user access to video.
Managing user accounts and configuring motion detection areas.
Settings for audio detection and configuring email alerts via SMTP.
Configuration for FTP uploads, HTTP notifications, and SD card management.
Configuring SMB/CIFS clients and setting up event triggers for various actions.
Firmware upgrade, backup/restore, and viewing system status.
Displays system activity logs and configuration for Syslog Service.
Introduces utility functions (LiveView, Recordings, Setup) and lists system requirements.
Steps to install the utility software, including the welcome screen and tray icon.
The main screen for viewing live camera streams and setting up cameras.
Details icons and controls for live viewing and programs for viewing recorded files.
Tabs for camera, recording options, and settings to configure streams.
Setting the drive/folder for recorded files and instant recording time limits.
Covers common problems encountered while using the camera and their solutions.
Addresses problems like inability to connect, utility not listing cameras, and login prompts.
Troubleshooting issues like video quality deterioration, false motion detection, and blurry images.
Resolving wireless connection issues and problems viewing H.264/MPEG4 streams.
Specifies the camera model (RC8221) and its physical dimensions.
Details operating/storage temperatures, video compression, and resolutions.
Lists supported network protocols and wireless interface specifications.
Covers CE approvals, compliance standards, and copyright notices.
CGI commands accessible with user privileges for video and image streaming.
URLs for streaming video and audio via RTP/RTSP and SWF/FLV protocols.
Explains URL extensions for multiple streamings, codecs, and parameters.
CGI commands to query and control peripheral component status like privacy mode.
CGI commands to get/set system date/time and upgrade camera firmware.
CGI for downloading/uploading configuration and downloading system logs.
Commands for motion detection configuration and formats of padding data.
CGI for performing wireless site survey and querying wireless status.
CGI for surveying SMB/CIFS servers and controlling shared folders.
General| Night Vision | Yes |
|---|---|
| Motion Detection | Yes |
| Resolution | 1920x1080 (Full HD) |
| IR Distance | Up to 10 meters |
| Wireless | Yes |
| Power | 5V DC |
| Power Supply | Included |
| Audio | Two-way audio |
| Storage | MicroSD card (up to 128GB) |
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