Trouble Codes
34
Document Solutions After Sales Service
F2
70 Improper toner cartridge detection (K)
71 Improper toner cartridge detection (C)
72 Improper toner cartridge detection (M)
Improper toner cartridge detection (Y)
74 Toner cartridge CRUM error (K)
75 Toner cartridge CRUM error (C)
76 Toner cartridge CRUM error (M)
77 Toner cartridge CRUM error (Y)
78 Image density registration sensor trouble (K)
91 High density process control HV error (K)
High density process control HV error (C)
93 High density process control HV error (M)
94 High density process control HV error (Y)
F3
12 Tray 1 lift operation trouble (main unit)
22 Tray 2 lift operation trouble (main unit)
F6
00 MFP-Fax communication trouble
01 Fax board EEPROM read/write error
Fax modem operation trouble
21 TEL/LIU PWB & Fax soft switch error
Access error to 1-chip on Fax board
97 Fax PWB incompatibility trouble
98 Fax PWB & Destination information error
F9
91 Communication error (MFP – Printer)
Printer PWB hardware error
H2
00 Thermistor open trouble (TH_UM_AD2).
Thermistor open trouble (TH_LM).
02 Thermistor open trouble (TH_US).
03 Thermistor open trouble (TH_UM_AD1)
H3
00 Fuser high temperature (TH_UM)
01 Fuser high temperature (TH_LM)
02 Fuser high temperature (TH_US)
H4
00 Fuser low temperature (TH_UM_AD2)
01 Fuser low temperature (TH_LM)
02 Fuser low temperature (TH_US)
H5
01 5 continuous times POD1 not reached jams
H7
Fuser low temperature trouble
(TH_UM_AD2)
11 Fuser low temperature trouble (TH_LM)
L1
00 Scanner feed trouble
L3
L4
02 Paper feed motor lock trouble
04 Developer motor trouble (K)
05 Developer motor trouble (CMY)
06 Transfer unit lift trouble
07 Transfer belt motor trouble
11 Shift motor trouble
12 Secondary transfer separation trouble
Fusing pressure release trouble
31 Paper exit cooling fan trouble
Power cooling fan trouble
35 Fusing fan trouble
43 Paper exit cooling fan 3 trouble
50 Process fan trouble
51 Process fan 2 trouble
L6
10 Polygon motor trouble (LSU)
L8
01
Full wave signal is detection error
20
MFP – LSU Motherboard comms error