12 User Guide ShoreTel IP Phone 230/230g
ShoreTel IP Phone 230/230g MANAGING CALLS – BASIC FEATURES
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To assign your extension to this phone, press for voice mail options, and then press to re-
assign the extension. Then, press .
You are now logged in. Your phone can receive calls, and you can check for new messages. With
appropriate permissions (set by your system administrator), you can log into any ShoreTel IP phone on
your network to assign your extension to that phone.
MANAGING CALLS – BASIC FEATURES
Placing Calls
Using the Handset
To place an internal call, pick up the handset and dial the extension. To place an external call, dial the
trunk access code, then the phone number.
To end a call, hang up the handset.
Using the Speakerphone
To place an internal call, press the Speakerphone button and dial the extension. To place an
external call, dial the trunk access code, then the phone number.
To end a call, press the Speakerphone button again.
Using the Headset
To place an internal call, press the Headset button and dial the extension. To place an external
call, dial the trunk access code, then the phone number.
To end a call, press the Headset button again.
The figure below shows the information that appears on your ShoreTel IP phone when an outbound
call is placed. Note that the soft keys at the bottom of the window are different from the soft keys that
appear when the phone is idle – they now allow you to park the call or hang up.
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