24 User Guide ShoreTel IP Phone 230/230g
ShoreTel IP Phone 230/230g OPTIONS
1
Send message, transfer to auto-attendant.
OPTIONS
Changing Availability State and Forwarding
You can set one of five distinct Availability states for your extension, including four “Do Not Disturb”
options to forward incoming calls or send them to voice mail. You can record personal greetings, which
are linked to the active Availability state.
By default, your phone is set to Available, which allows you to answer all incoming calls. Other options
include In a Meeting, Out of Office, Vacation, Do Not Disturb, and Custom.
You can use the Options button to select the desired state by doing the following:
Press the Options button , followed by your password and then .
Verify that the 1. Availability is highlighted and then press the Edit soft key.
Scroll to the desired setting and press the OK soft key.
Press the Done soft key.
You can also change the call forward destination for each Availability state.
Press the Options button , followed by your password and then .
Verify that the 1. Available is highlighted and then press the Edit soft key.
Select the desired Availability state and press the Edit soft key.
Enter the desired number and press the OK soft key.
Note
Hanging up sends the message
Note
Use the ShoreTel Connect client to configure the states with different call forwarding destinations and
personal greetings.
Note
You can "one-touch" toggle between Available and In a Meeting by using the Avail soft key (located on
the phone display) without having to log in under the Options button.
To Next Page
Loading...
