ShoreTel 480 - Call Handling Modes

CHAPTER
ShoreTel IP Phone 480/480g User Guide 33
2. Customizing Your Phone
This chapter provides instructions for customizing your ShoreTel IP Phone 480/480g. It contains the
following information:
Overview of Customizing Your Phone....................................................................... 34
Configuring Programmable Buttons .......................................................................... 34
Understanding Call Handling Modes......................................................................... 35
Changing Your Active Call Handling Mode ......................................................... 36
Specifying Options for Call Handling Modes ...................................................... 36
Changing Your Automatic Off-Hook Preference to Headset ..................................... 37
Changing the Ringtone ............................................................................................. 38
Changing the Time Zone of Your Phone ................................................................... 38
Enabling Simultaneous Ring ..................................................................................... 39
Enabling Handsfree Mode to Suppress Dial Tone for Off-Hook Headsets................ 40
Modifying the Workgroup Agent State....................................................................... 40
Enabling or Disabling Simultaneous Ringing on Additional Phones ......................... 41
Moving a Call to Another Phone ............................................................................... 42