ShoreTel 480 - Using Voicemail

CHAPTER
ShoreTel IP Phone 480/480g User Guide 49
4. Using Voicemail
This chapter provides information about using visual voicemail on your phone or the voicemail system.
It contains the following information:
Voicemail Overview................................................................................................... 51
Using Visual Voicemail.............................................................................................. 51
Interacting with Messages in Visual Voicemail ................................................... 52
Viewing Saved Messages in Visual Voicemail.................................................... 53
Deleting Messages in Visual Voicemail .............................................................. 54
Logging in to the Voicemail System .......................................................................... 55
Logging in to Voicemail from Your Phone........................................................... 55
Logging in to Voicemail from Another Extension ................................................ 55
Logging in to Voicemail from an External Phone................................................ 56
Interacting with New Messages in the Voicemail System ......................................... 56
Using Shortcut Keys ........................................................................................... 56
Listening to, Replaying, Saving, and Deleting Messages................................... 56
Forwarding a Message ....................................................................................... 56
Replying to a Message ....................................................................................... 57
Listening to Saved Messages ................................................................................... 57
Sending Messages from Voicemail ........................................................................... 57
Leaving a Message and Using Message Options..................................................... 58
Using Mailbox Options .............................................................................................. 59
Recording Your Name ........................................................................................ 59
Recording a Personal Greeting .......................................................................... 59
Setting Your Password ....................................................................................... 60
Assigning Your Extension to a Phone................................................................. 60