Introduction   
1.2 Siemens Industry Online Support 
  SIMOCODE pro 
12  System Manual, 05/2019, A5E40507475002A/RS-AD/004 
1.2  Siemens Industry Online Support 
Information and service 
At Siemens Industry Online Support you can obtain up-to-date information from our global 
support database quickly and simply. To accompany our products and systems, we offer a 
wealth of information and services that provide support in every phase of the lifecycle of your 
machine or plant – from planning and implementation and commissioning, right through to 
maintenance and modernization: 
●  Product support 
●  Application examples 
●  Services 
●  Forum 
●  mySupport 
Link: Siemens Industry Online Support (https://support.industry.siemens.com/cs/de/en) 
Product support 
Here you will find all the information and comprehensive know-how for your product: 
●  FAQs 
Our replies to frequently asked questions. 
●  Manuals/operating instructions 
Read online or download, available as PDF or individually configurable. 
●  Certificates 
Clearly sorted according to approving authority, type and country. 
●  Characteristics 
For support in planning and configuring your system. 
●  Product announcements 
The latest information and news concerning our products. 
●  Downloads 
Here you will find updates, service packs, HSPs and much more for your product. 
●  Application examples 
Function blocks, background and system descriptions, performance statements, 
demonstration systems, and application examples, clearly explained and represented. 
●  Technical data 
Technical product data for support in planning and implementing your project. 
Link: Product support (https://support.industry.siemens.com/cs/ww/en/ps)