Commissioning, service, troubleshooting 
  13.3 Service 
SIMOCODE pro 
System Manual, 05/2019, A5E40507475002A/RS-AD/004 
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13.3.7  Support Request 
Using the Support Request form in Online Support you can send your query directly to our 
Technical Assistance. After describing your query in a few guided steps, you will immediately 
be provided with possible suggestions for solving the problem. 
 
Internet (https://support.industry.siemens.com/My/ww/en/requests)