Service and maintenance
6
6.1 Maintenance
The device is maintenance-free. However, a periodic inspection according to pertinent directives
and regulations must be carried out.
An inspection can include check of:
• Ambient conditions
• Seal integrity of the process connections, cable entries, and cover screws
• Reliability of power supply, lightning protection, and grounds
Note
Siemens denes ow sensors as non-repairable products.
WARNING
Impermissible repair and maintenance of the device
• Repair and maintenance must be carried out by Siemens authorized personnel only.
6.2 Technical support
If you have any technical questions about the device described in these Operating Instructions
and do not nd the right answers, you can contact Customer Support:
• Via the Internet using the Support Request:
Support request (http://www.siemens.com/automation/support-request)
• Via Phone:
– Europe: +49 (0)911 895 7222
– America: +1 423 262 5710
– Asia-Pacic: +86 10 6475 7575
Further information about our technical support is available on the Internet at
Technical support (http://support.automation.siemens.com/WW/view/en/16604318)
Service & Support on the Internet
In addition to our documentation, we oer a comprehensive knowledge base online on the
Internet at:
Service and support (http://www.siemens.com/automation/service&support)
SITRANS FMS500
Operating Instructions, 01/2024, A5E52677520-AA 39
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