CGM User Guide
Attachment C Take Care of Your CGM 74
Notications
Permission
Notications let you get alerts on your phone. If notications for the
CGM APP are o, you will not get any alerts. We recommend turning
CGM APP notications on. On iOS 15 and above, do not add the APP
to Scheduled Summary.
You can:
• Go to Settings, choose CGM APP, tap Notications, turn Allow
Notications on.
Background
App Refresh
Background APP Refresh allows the CGM APP to continue running in
the background. If Background APP Refresh is turned o, your CGM
APP alerts may be delayed.
You can:
• Go to Settings, nd CGM APP, and turn Background APP Refresh
on.
Focus Mode
On iOS 15 and above, the Focus feature will silence alerts and
notications for chosen APPs. If you add CGM APP to any Focus
mode, your iCan APP alerts may be delayed.
You can:
• Not use Focus modes
• For iOS, Go to Settings, nd Focus, choose a Focus mode, add
CGM APP as an Allowed APP, and repeat for each Focus mode.
• For Android, Go to Settings, nd Digital
Wellbeing, and conrm CGM APP is not in the Distracting APPs
list.
Location
Location must be turned on to use Bluetooth. If Location is o, you
will not get alerts, or sensor results.
The location of each setting may be dierent based on your iOS
version. Please refer to your mobile device instructions for detailed
information.
Android 10 and above: Go to Settings, nd CGM APP, tap Location
Permission, and choose Allow All the Time.
Android 9 and below: Go to Settings, nd CGM APP, tap Location
Permission, and turn it on.
App Pause
On Android 10 and above, Pause temporarily disable Apps. Using
Pause with the CGM APP stops all alerts, and sensor results.
You can:
Tap the CGM APP icon on the desktop or in the APP drawer, and tap
Uncaused APP.