SMA Technologie AG Contact
Technical Description SI5048-11:EE4206 Page 159
22 Contact
If you have any questions or queries, please contact us. A team of qualified engineers
and technicians is at your disposal.
Help us to help you by having the following information ready when you call us:
• Inverter type (Sunny Island 5048, see type plate)
• Voltage/frequency type
• Serial number (see type plate or parameter "331.03 SN")
• Firmware version (see parameter "331.02 FwVer")
• Error message shown on the display
• Battery type
• Nominal battery capacity
• Nominal battery voltage
• Communication products used
• Type and size of the additional energy sources (generators, PV systems, PV
inverters)
• If a generator exists:
- Generator type
- Generator capacity
- Maximum generator current
- Generator interface
Address:
SMA Technologie AG
Hannoversche Strasse 1 - 5
34266 Niestetal
Germany
Tel. (+49) 561 95 22 - 399
Fax (+49) 561 95 22 - 4697
SunnyIsland.hotline@SMA.de
www.SMA.de
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