13 Contact SMA Solar Technology AG
154 SI80H-60H-OffGrid-IA-en-11 Installation Manual
13 Contact
If you have technical problems concerning our products, please contact the SMA Service Line. We
require the following information in order to provide you with the necessary assistance:
• Off-grid inverter type
• Serial number of the off-grid inverter
• Firmware version of the off-grid inverter
• Indicated error message
• Type of battery connected
• Nominal battery capacity
• Nominal battery voltage
• Type of communication products connected
• Type and size of additional energy sources
• If a generator is connected:
–Type
–Power
– Maximum current
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de
SMA Service Line
Tel. +49 561 9522 399
Fax: +49 561 9522 4697
E‑Mail: SunnyIsland.Service@SMA.de
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