Problem Possible causes/consequences and M Solutions
The road's course in the
navigation system does
not match the actual
road.
The map data is out of date.
X
Update the map data.
Navigation system does
not display any traffic
information.
Route guidance has not been started.
X
Select a destination and start navigation.
HD Traffic is not available or the subscription for HD Traffic has
expired.
X
Check whether HD Traffic is available for the country you are in
or upgrade the subscription for HD Traffic.
There are no navigation
messages during route
guidance.
The road's course is not detected. The map data may be out of date.
X
Check if route guidance has started.
X
If not, select a destination and start navigation.
Navigation messages are switched off.
X
Switch on navigation messages.
Voice-operated control of the smart Media-System
Problem Possible causes/consequences and M Solutions
The voice control sys-
tem does
not understand
voice commands.
Interval for entering voice commands has been exceeded.
X
Press the ? button on the multifunction steering wheel.
Voice commands have not been given from the driver's seat.
X
Issue voice commands from the driver's seat.
Noise from the blower or wind noise are interfering with voice
commands.
X
Avoid interfering noises.
Voice commands have not been given clearly.
X
Say voice commands clearly.
Voice command is unknown.
X
Say the command “Help”.
A list of possible voice commands appears.
smart Audio-System and smart Media-System
181
>> Practical advice.
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