SolarEdge SE5000H User Manual

EV Charger-related Troubleshooting
For the following system errors, when an error occurs, the red LEDlights ON and the
buzzer beeps 10 times.
The error message is displayed on the SolarEdge mobile app screen.
If the error persists- contact SolarEdge Support.
Error code Displayed Error message Description and Troubleshooting
3x85 EVSEComm. Error
An internal communication error.
When this error occurs, the red
LEDis not lit, the buzzer does not
beep and charging is not affected.
Check that the internal connections
on the communication board are
properly done.
1Cx1; 1Cx8
Over Current
Press Charge Now
EVCharger AC over current.
Press the Charge Now
pushbutton on the Connection
Unit, see Figure 2 .
-or-
Tap Charge Now on the EV
Charger tab of the Monitoring
App
1Cx2; 1xC9
Over Voltage
Press Charge Now
EVCharger ACvoltage too high.
Press the Charge Now
pushbutton on the Connection
Unit, see Figure 2 .
-or-
Tap Charge Now on the EV
Charger tab of the Monitoring
App
1Cx3,Cx14;
1Cx15
Ground Fault (RCD)
Press Charge Now
EVCharger ground fault detected.
Press the Charge Now
pushbutton on the Connection
Unit, see Figure 2 .
Appendix A: Errors and Troubleshooting 63
EV Charging Single Phase Inverter Guide MAN-01-00583-1.5

SolarEdge SE5000H Specifications

General

Model	SE5000H
Manufacturer	SolarEdge
Topology	Transformerless
AC Nominal Power	5000 W
Rated AC Power	5000 W
Cooling	Natural Convection
Noise Level	< 25 dBA
Protection Rating	IP65
Max. Input DC Voltage	480 Vdc
Number of MPP Trackers	1
AC Voltage	240 V
Weight	10.6 kg
Operating Temperature Range	-25°C to 60°C