SolarEdge SE5000H User Manual

Support Contact Information
If you have technical problems concerning SolarEdge products, please contact us:
https://www.solaredge.com/service/support
Before contact, make sure to have the following information at hand:
Panel and serial number of the product in question.
The error indicated on the product SetApp mobile application or on the
monitoring platform or by the LEDs, if there is such an indication.
System configuration information, including the type and number of panels
connected and the number and length of strings.
The communication method to the SolarEdge server, if the site is connected.
The product's software version as it appears in the status screen.
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88 Support Contact Information

SolarEdge SE5000H Specifications

General

Model	SE5000H
Manufacturer	SolarEdge
Topology	Transformerless
AC Nominal Power	5000 W
Rated AC Power	5000 W
Cooling	Natural Convection
Noise Level	< 25 dBA
Protection Rating	IP65
Max. Input DC Voltage	480 Vdc
Number of MPP Trackers	1
AC Voltage	240 V
Weight	10.6 kg
Operating Temperature Range	-25°C to 60°C