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DSC-P31/P31M
84
Vertical streaks appear
when you are shooting a
very bright subject.
•The smear phenomenon is occurring. p This is not a malfunction.
You cannot shoot images. •No “Memory Stick” has been inserted.
•The “Memory Stick” is full.
•The write-protect tab on the “Memory Stick” is
set to the LOCK position.
•You cannot shoot while the flash is charging.
•The mode dial is not set to or SCN while
shooting a still picture.
•The mode dial is not set to when shooting a
moving picture.
p Insert a “Memory Stick” (page 23).
p Delete the images saved in the “Memory Stick,” or format it.
p Change the “Memory Stick.”
p Change the LOCK position (page 100).
—
p Set it to or SCN (page 26).
p Set it to (page 74).
Cannot record images
with the flash.
•The mode dial is set to , SET UP, or .
•The flash is set to (No flash).
•When recording still images, Scene Selection is
set to Night Scene mode.
p Set it to a setting other than , SET UP, or (page 30).
p Set the flash to “AUTO” (no indicator) or (forced flash)
(page 30).
p Cancel the setting (forced flash) (page 34).
The eyes of the subject
come out red.
— p Set the red eye reduction mode (page 31).
The date and time are
recorded incorrectly.
•The date and time are not set correctly. p Set the correct date and time. (page 21)
Symptom Cause Solution
85
Troubleshooting
Viewing images
Deleting/Editing an image
Symptom Cause Solution
The image cannot be
played back.
•The mode dial is not set to . p Set the mode dial to (page 36).
Images are coarse right
after being played back.
— p This is not a malfunction.
The images cannot be
played back on a TV.
•The “VIDEO OUT” setting for your camera in
SET UP is incorrect.
•The connection is not correct.
p Set it to “NTSC” or “PAL” (pages 55, 98).
p Check the connection (page 38).
The images cannot be
played back on a personal
computer.
— p See page 86.
Symptom Cause Solution
Your camera cannot
delete an image.
•The image is protected.
•The write-protect tab on the “Memory Stick” is
set to the LOCK position.
p Cancel the protection (page 69).
p Change the LOCK position (page 100).
You have deleted the
image by mistake.
•Once you have deleted a file, you cannot restore
it.
p The write-protect tab on the “Memory Stick” will prevent you
from deleting images by mistake (page 100).
The resizing function
does not work.
•Movies (MPEG MOVIE)/Clip Motion/Multi
Burst images cannot be resized.
—
You cannot display a print
mark.
•You cannot display print marks on Clip Motion
images and MPEG movies.
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