Other Information
Troubleshooting
If you have a problem with your TV, try the suggestions below. If the problem persists, see
"Contacting Sony" at the end of this section.
General
Problem Possible Remedies
Iwant to reset the TV _ Turn on the TV. While holding down the RESET button on the
to the factory remote control, press POWER button on the TV front panel. The
settings TV will turn itself off, then back on again. Release the RESET
button.
I cannot access other Q If you use the _ to close the Basic menu, only the Basic menu
menus when Iam in appears when you press _u again. To access the other menus,
the Basic menu select the advanced menu option (page 43).
The "IV is dirty Q clean the TV with a Soiiiiry cl0[t_Never Use str0ng solven_such-
as thinner or benzine, which might damage the finish of the
cabinet.
I lost the parental 0 In the password screen_ enter the foUow_g master p_swordi
control password 4357. After using the master password, you must create a new
password. You cannot use the master to unlock currently blocked
channels.
There is a black box r_ You have selected a text option in the Setup menu (page 42) and
on the screen no text is available. To turn off this feature, select Off in the
Caption Vision option. If you were trying to select closed
............................ captioning, se!ect CCI_4 "instead °f Text!-4" .....................
There was a blackout Q Press the POWER button on your remote control or on the TV
or power outage, and front panel.
now the TV won't turn
on and the timer LED
is flashing
Digital cable box Q Be sure that you have not connected the digital cable box to the
does not work TV's TO CONVERTER jack. This jack is not compatible with
digital cable boxes.
Q If you are connecting a VCR and digital cable box using a splitter,
as described in pages 15-16, you must use a special bi-directional
splitter that is designed to work with your digital cable box.
.................................................Contact your cable pl_v_!der f(_r details. ................................
45
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