153
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Index
The image cannot be deleted.
• Cancel the protection (page 91).
The image was deleted by mistake.
• Once you have deleted an image, you cannot restore it. We recommend that you protect images that
you do not want to delete (page 91).
A DPOF mark cannot be put.
• You cannot mark DPOF marks on RAW images.
Not sure if the OS of the computer is compatible with the camera.
• Check “Recommended computer environment” (page 142).
The computer does not recognize the camera.
• Check that the camera is turned on.
• When the battery level is low, install the charged battery pack, or use the AC Adaptor (sold
separately).
• Use the USB cable (supplied) for connection.
• Disconnect the USB cable, and connect it again firmly.
• Set [USB Connection] to [Mass Storage] (page 126).
• Disconnect all equipment other than the camera, the keyboard and the mouse from the USB terminals
of your computer.
• Connect the camera directly to your computer without passing through a USB hub or other device.
Cannot copy images.
• Make the USB connection by properly connecting the camera with your computer (page 147).
• Follow the designated copy procedure for your OS.
• When you shoot images with a memory card formatted by a computer, you may not be able to copy
the images to a computer. Shoot using a memory card formatted by your camera.
Cannot play back images on a computer.
• If you are using “PMB,” refer to the “PMB Help.”
• Consult the computer or software manufacturer.
The image and sound are interrupted by noise when viewing a movie on a
computer.
• You are playing back the movie directly from the memory card. Import the movie to your computer
using “PMB” and play it back.
After making a USB connection, “PMB” does not start automatically.
• Make the USB connection after the computer is turned on (page 147).
Deleting/Editing images
Computers
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