Sony PRS-950 - Troubleshooting; Device and Content Issues

Troubleshooting
135
Table of Contents Index
Troubleshooting
If the Reader does not function as expected, try the
following steps to resolve the issue.
1 Reset the Reader by pressing the RESET hole
(
r
10) with a small pin or clip
p
slide the power
switch to restart the Reader.
The content and settings stored on the Reader are
not affected by resetting.
Notes
ˎ
The bookmarks, highlights, handwritten memos, or the
setting information may be deleted by resetting.
ˎ
The screen will not change after pressing the RESET
hole. Slide the power switch to restart the Reader.
ˎ
Do not push the RESET hole with a breakable point,
such as the graphite of a mechanical pencil. It causes
the RESET hole to be blocked.
2 Check the symptoms list (
r
97).
3 If it is an issue regarding Reader Library, check
for information in Reader Library Help.
4 Look for information on the support Web sites
(
r
18).