Troubleshooting
139
Table of Contents Index
Reading contents
A book cannot be read.
q
If the book has an expiration date, confirm whether the
book has already been expired (
r
37).
A book that has been transferred from your computer cannot be read.
q
Either the Reader, your computer, or both may not have
been authorized. Via Reader Library, go to the [My
Account] page in the Reader Store and authorize the
Reader and your computer.
q
You may have tried to read the content owned by
another user. The content owned by another user may
not have been authorized.
q
The authorization data may have been damaged as a
result of shutting down while reading a content. De-
authorize your computer and the Reader, then authorize
again via Reader Library. Refer to Reader Library Help for
further information.
q
The book may be protected by unsupported digital rights
management. Check the book source for compatibility.
q
The book may contain an unsupported file format. Check
the file format compatibility (
r
121).
[Continue Reading] does not work, or bookmarks are missing.
q
If the file status has changed (such as in the following
cases), data on [Continue Reading] or notes may be
deleted.
ˎ
A Text/RTF/PDF file is edited.
ˎ
A book purchased with an authorized Reader is read on
another de-authorized Reader by memory card transfer.
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