Sopho D325 - Making and Answering Calls; Making Calls

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Issue:

0506

SOPHO ErgoL

i

ne

D325/D330

ErgoLine@Net

U

S

ER

G

UIDE

Table of Contents

Default Chapter5
- Table of Contents5
Section 1: Introduction11
- SOPHO Ergoline D330 Telephone Layout11
- SOPHO Ergoline D325 / Ergoline@Net Telephone Layout12
Section 2: Making and Answering Calls13
Making Calls13
- Dialing a Number13
- Dialing Hands-Free13
- Dialing a Number Offline13
- Dialing Using a Speed-Dial Key14
- Using the Personal Directory or the Extra Phonebook(S)15
Using the Callers List16
- Displaying the Callers List16
- Calling Someone from the Callers List16
- Removing Someone from the Callers List17
Using the Last Number Redial18
- Calling Someone from the Redial List18
- Removing a Number from the Redial List18
- Editing a Number from the Redial List [D330 Only]19
- Dialing a Number from the Redial List During a Call20
- Storing the Number of a Connected Party to the Redial List20
Answering and Ending a Call21
- Answering an Incoming Call21
- Answering a Diverted Call21
- Ending a Call22
- Disconnecting a Call22
Switching between Listen-In, Handsfree & Softspeaking 1323
- Switching from Soft-Speaking to Listen-In23
- Switching from Softspeaking to Handsfree23
- Switching from Hands-Free to Listen-In23
- Switching from Hands-Free to Soft-Speaking24
- Switching from Listen-In to Soft-Speaking24
- Switching from Listen-In to Hands-Free24
Switching the Active Microphone off and on25
Using Hold26
- Putting the Caller on Hold and Calling Someone else26
- Transferring a Call26
- Shuffling between Two Calls27
- Connecting to a Held Call and Disconnecting a Current Call27
- Connecting to a Held Call after Being Disconnected28
- Setting up a Three-Party Conference29
Answered30
Things You Can Do if the Line Is Busy or Not30
- Calling Back a Busy Number or a Not Answering Call30
- Canceling a Callback31
Things You Can Do if the Line Is Busy32
- Intruding on a Busy Line32
- Waiting for a Busy Extension32
Answering Incoming Call Waiting33
- Viewing the I.D. of the Waiting Incoming Call33
- Switching between the Current Call and a Waiting Incoming Call33
- Ending the Current Call and Answering Call Waiting34
- Answering Incoming Call Waiting Whilst Programming34
Calling in a Waiting Message35
Preparing a Number During a Call36
Section 3: Administration Functions37
Diverting Calls37
- Diverting Calls to a Specific Extension37
- Deactivating a Diversion from Your Phone37
Monitoring the Costs and Duration of Calls38
- Monitoring Cost and Call Duration38
Using the Directory39
- Adding a Name to the Personal Directory39
- Removing a Name from the Directory41
- Modifying a Name in the Directory [D330]42
- Modifying a Name in the Directory [D325]44
- Copying from the Extra Phonebook to the Personal Directory46
Section 4: Customizing Your Telephone47
Changing the Contrast of Your Display47
- Changing the Contrast of Your Display [D330 Only]47
Toggling Features on and off48
Changing Specific Telephone Settings50
- Changing the Language of Your Telephone50
- Adjusting the Ringer Volume on Your Phone51
- Adjusting the Ringer Melody on Your Phone52
Locking the Telephone53
- Locking: Barring Access to Programming Functions54
- Lock: Set Direct Call to54
- Lock: Receive Calls Only55
- Unlocking the Telephone55
- Changing Your Password to Lock the Telephone56
Setting the Voice Output Medium57
Using Special Mode58
- Entering the Special Mode58
- Clearing All Personal Information (Keys, Directory)59
- Downloading Features to Your Telephone60
- How to Return to User Mode61
Setting up and Using Memory Keys62
- Programming a Speed-Dial Number into an Empty Memory Key62
- Programming a Function in an Empty Memory Key63
- Programming a Groupfacility in an Empty Memory Key65
- Editing the Contents of a Memory Key67
- Clearing the Contents of a Memory Key68
- Using a Function Key to Activate or Deactivate a Function69
- Using a Speed Key During a Call69
Section 5: Using Group Functions70
How to Use Group Features70
- Using Group Facilities70
- Monitoring the Status of Group Facility Keys71
- Making a Call to a Group Member73
- Making an Intercom Call to a Group Member74
- Answering an Incoming Call for a Group Member75
- Answering an Incoming Call from a Group Member76
- Toggling Your Telephone between Absent and Present76
- Switching Your Telephone Absent for Incoming Group Calls78
- Remotely Toggling Another Telephone Absent and Present79
- Answering Calls for Executives80
- Answering Group Calls, Private Calls or Personal Calls81
- Parking and Uptaking a Call82
- Using an Alternative Secretary83
- How to Observe the Group Status84

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