INDEX Page. 89 of 92
22. WARRANTY TERMS
For a period of two (2) years from the invoice date, the Distributors warrant in the
EU, at authorized laboratories, the free repair of manufacturing defects and the free
replacement of defective components.
Each power MOS is guaranteed for the first 3 months and for a single replacement.
The warranty is not applicable in the cases specified below.
The Purchaser only has to pay all the shipping expenses in both directions.
Distributors outside the EU must comply with the current laws of the Country in
which operate. If there is conflict with EU rules, they must post on their web site the
relevant, modified “Warranty Terms”.
Customers should address requests for warranty service work to the Distributor/Dealer
where they made their purchase.
As part of their reseller agreement with SPE, they are fully responsible for service support.
If the Distributor/Dealer has closed down and if he is not replaced, SPE will be directly
responsible for warranty service at their factory in Rome. The shipping expenses to and
from SPE will then be paid by the customer. Any repair requests to other dealers / repairer
will be subject to specific direct negotiations between the customer and the dealer /
repairer.
In order to not invalidate the warranty service, the original Purchaser must complete the
warranty registration card, and send it to SPE within 30 days from the date of purchase.
Unless otherwise agreed, the products will be delivered ex-works from the factory of the
seller.
The delivery, even in the event of a return for repair, is understood done with the delivery
of the goods to the carrier specified by the purchaser or, failing that, to the carrier chosen
by SPE or the Distributor/Dealer.
The products will travel at the risk of the purchaser even if, at the request of the same
one or for other causes, SPE should carry out transport or choose the carrier.
If the original Purchaser finds some defects after having received the equipment, he must
immediately notify the Distributor/Dealer of the defects found by sending the completed
REPAIR FORM. Replacement of the amplifier may be offered by SPE in exceptional
circumstances only and at SPE’s complete discretion. However, no replacement will be
offered after 21 days of original purchase.
In case of a purchase of a used amplifier, in order to retain the warranty’s validity, it is
necessary to notify SPE of the following data:
Document for the second purchase (used)
Invoice for the original purchase
Serial number (s/n) of equipment
Replacement of equipment in these circumstances is not an option.
In any case the warranty period shall be as specified from the date of original purchase,
and not from any subsequent purchase. However, the limitation for MOS remains as
outlined above, ie. the warranty period for the LDMOS device/s is limited to three months
only. If the LDMOS has been damaged due to incorrect usage, it is not covered under
warranty.
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