Strong SRT 3030 - Troubleshooting

A.1 TROUBLESHOOTING
There may be various reasons for abnormal operation of the receiver. Check the receiver according to the procedures
shown below. If the receiver does not work properly after checking it, please contact your dealer or the local Service
Hotline. Do NOT try to open or disassemble the receiver. It may cause a dangerous situation and warranty will be void.
Problem Possible cause What to do
LED indicator not lit Mains lead unplugged Check mains plug
No signal found Cable input is disconnected Orange
signal LED is O
Check cable lead Check with dealer
No picture or sound on TV or
amplier
HDMI or SCART is not selected on
your TV or amplier or the unit is
set to higher resolution as the TV
supports.
TV/amplier is not switched on
Switch to correct TV/amplier input
Select lower resolution on receiver
Switch TV/amplier on.
Scrambled channel
message
Channel is scrambled Select alternative channel
No response to remote control Receiver o
Remote not aimed correctly
Front panel obstructed
Remote batteries exhausted
Plug in and turn on plug
Aim remote at front panel
Check for obstructions
Replace remote batteries
Forgotten PIN code
Forgotten channel lock code
Default PIN is 0000
Contact local Service Hotline or
send email to our Support via www.
strong.tv
Signals are interrupted or
blocking is visible on screen
Cable signals are too weak or have
reections/interference.
Press the INFO button on remote 2x
to call up signal bars and check your
cable connections and leads. Using
(many) splitters in the signal lead
might cause reections/interference
in the digital signal and distort
reception. When in doubt, check with
your dealer.
The receiver switches o
automatically.
Auto Standby function enabled. Disable auto standby. See chapter
7.4.3 for details.
Playback of video (or Timeshift)
is causing picture freeze/macro
blocks or similar distortion,
especially on HD content.
Read/write speed of your USB device
could be too low.
Make sure to use a USB storage
device with sucient speed and
space. Pen drives (‘USB sticks’) may
not support sucient speed.
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