Strong SRT 7815 - A1 Troubleshooting; Specifications

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A1 TROUBLESHOOTING
There may be various reasons for faulty operation of the receiver. Please check the receiver according to the
procedures shown below. If the receiver does not work properly after checking it, please contact your local
service line or dealer. Alternatively, you can send a support e-mail via our website.
NEVER open or disassemble your receiver. This may cause a dangerous situation and will void the warranty.
Problem Possible cause What to do
The standby indicator does
not light up
The mains lead is unplugged/the
multipoint connector is switched o.
Check the mains lead/switch the
multipoint connector on.
There is no image, no
sound, no display
There is no power supply Check the connection cables
Cables are missing or defective. Check your connecting cables
A wrong video format was selected in
the OSD settings
Check the settings to make sure your
TV supports the selected format
There are small blocks in
the video, occasionally no
sound, occasionally no
signal
The signal is too weak
Check for defective cables or
connectors. Alternatively, reduce the
coaxial cable length
Scrambled channel
message
The channel is scrambled. Select an alternative channel.
No response to remote
control
The receiver is o. Plug in and turn on the plug.
The handset is not aimed correctly. Aim the handset at the IR sensor.
The IR sensor is obstructed. Check for obstructions.
The handset batteries are exhausted. Replace the handset batteries.
Password forgotten The default password is 0000
Contact the local Service Hotline or
send an email to our support
The external USB HDD
does not start.
The power consumption is too high.
Connect an extra power supply adapter
to your USB HDD device.
The receiver switches to
standby automatically.
The Auto Standby function is activated
and has reached the set time (default
3 hours).
Set the power down time or disable
it in the SettingsTime Setting menu,
parameter Auto Standby After.
A.2 SPECIFICATIONS
Demodulator
Demodulation: QPSK, 8PSK
Input symbol rate: DVB-S QPSK: 1 ~ 45 Ms/s
DVB-S2 8PSK/QPSK: 1 ~ 45 Ms/s
FEC decoder: Auto, 1/2, 2/3, 3/4, 5/6, 7/8 in DVB-S mode
1/4, 1/3, 2/5, 1/2, 3/5, 2/3, 3/4, 4/5, 5/6, 8/9, 9/10 in DVB-S2 QPSK
mode
3/5, 2/3, 3/4, 5/6, 8/9, 9/10 in DVB-S2 8PSK mode
Video
Max. video resolution: 1920x1080p