9-7
9.Troubleshooting｜Warranty and repair service
9. Troubleshooting
Before requesting a repair, determine the possible cause and do some
troubleshooting referring to Page 9-1~P.9-6.
If the problem still persists, stop using the splicer and contact our
authorized maintenance service center.
REGION LIMITATION
This product is sold for the use in a limited sales area (refer to the information
which appears on the splicer screen) and the technical support of the product
moved out of the said region is refused.
■ Warranty period
About the warranty period of this product, please contact the distributor that you
purchased the product from.
■ Services after warranty period
After the warranty period expires, all products are repaired at a reasonable service
charge.
■ The following cases are not the direct result of a manufacturing defect
or failure, and hence not covered by the Sumitomo standard warranty.
(a) Damage or malfunction caused by misuse, mishandling, non-qualified repair,
disassembly, modification, unsuitable physical or operating environment,
improper storage or any other irregular execution
(b) Damage or malfunction caused by drop, fall or any other improper treatment
such as to be explained in precautions on this manual.
(c) Damage or malfunction caused by actions that are beyond Sumitomo’s control
including for example, fire, flooding, earthquake, theft, lightning, power surges,
power fluctuations, or similar disaster, or any other accident.
(d) Damage or malfunction caused by the use of Product in conjunction with
accessories, products, or consumables not specified or approved by Sumitomo.
(e) Replacement of consumables such as electrodes and batteries.
(f) Travel expense that is charged if a trip for repair is requested by the customer.
(g) Damage or malfunction caused by use of AC adapters, batteries and battery
chargers not specified or approved by Sumitomo.
(h) Products founds burnt, corroded due to exposure to water, liquid, or dew
condensation, or cracked or deformed circuit board, sand, dust, or dirt that is
inconsistent with the specifications and this manual.
(i) Ordinary wear and tear.
❚
Warranty and repair service
●
Repair and warranty
To Next Page
Loading...
