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For faulty products in any of above cases, if the customer requests maintenance, paid main-
tenance service may be provided based on the judgment of SUNGROW.
13.4 Contact Information
In case of questions about this product, please contact us.
We need the following information to provide you the best assistance:
• Model of the device
• Serial number of the device
• Fault code/name
• Brief description of the problem
For detailed contact information, please visit: https://en.sungrowpower.com/contactUS
13 Appendix System Manual
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