Sungrow SG8K3-D - Page 65

User Manual 8 Troubleshooting and Maintenance
57
Code
Description
Troubleshooting
010 Grid failure (Islanding)
1. Check whether AC circuit breaker is
triggered.
2. Check whether AC cables are all firmly
connected.
3. Check whether grid is not in service.
4. If all conditions are OK and this fault still
occurs in the LCD screen, contact Sungrow
Service Dept.
011
DC injection
over-current.
The DC current
injection of AC current
exceeds the upper
limit.
1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.
012
Leakage current
over-current.
The leakage current
exceeds the upper
limit.
1. Check the PV strings for ground fault.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.
014
10-
minute grid
over-voltage.
The average grid
voltage exceeds the
permissible range for
over 10 minutes.
1. Check whether the inverter selected
country code is the country you are in.
2. Wait a moment for inverter recovery.
3. Check the voltage of the grid. If the grid
voltage exceeds the permissible range of
inverter protection parameters, ask utility
grid company for solution.
4. If the fault occurs repeatedly, contact
Sungrow Service Dept.
015
Grid over-voltage
The grid voltage
exceeds the protective
value, which is higher
than the protective
value of error 002.
1. Check the model of the AC cables.
2. Wait a moment for inverter recovery.
3. If the grid voltage exceeds the
permissible range, ask utility grid company
for solution.
4. If the fault occurs repeatedly, contact
Sungrow Service Dept.
016
The bus voltage or
power is high.
1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.
019
Bus transient
over-voltage.
The transient bus
voltage exceeds the
protective value.
1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.
020
Bus over-voltage.
The bus voltage
exceeds the protective
value.
1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.