Supermicro SUPER P6DBE - Chapter 3: Troubleshooting; Troubleshooting Procedures; Before Power on; Troubleshooting Flowchart

3-1
Chapter 3: Troubleshooting
Chapter 3
Troubleshooting
3-1 Troubleshooting Procedures
Use the following procedures and flowchart to troubleshoot your system.
If you have followed all of the procedures below and still need assistance,
refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise
for Service’ section(s) in this chapter.
Before Power On
1. Make sure no short circuits exist between the motherboard and
chassis.
2. Disconnect all ribbon/wire cables from the motherboard.
3. Remove all add-on cards except the video/graphics card. (Be sure the
video/graphics card is inserted properly.)
4. Install a CPU and connect the chassis speaker and the power LED to
the motherboard. (Check all jumper settings as well.)
5. Install a memory module into Bank 0.
6. Check the power supply voltage monitor 115V/230V switch.
Power On
System Power
LED on?
System
Halts?
Speaker
Beeps?
Speaker
Beeps?
Number of
Beeps
Video
Display?
Power
Supply OK?
Speaker
Beeps?
Remove
Memory
Check CPU &
BIOS
Replace
Motherboard
Replace Power
Supply
Check BIOS
Settings &
Add-on Cards
Motherboard
Good
Memory
Problem:
Check Memory
Video Card
Problem
N
N
N
N
N
N
N
Y
Y
Y
Y
Y
6
8
Y
Y
See "Before Power On",
above, before proceedin
g
with these steps.
Figure 3-1. Troubleshooting Flowchart