Supermicro X11DPL-i User Manual

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X11DPL-i User's Manual
3.2 Technical Support Procedures
Before contacting Technical Support, please take the following steps. Also, note that as a
motherboard manufacturer, we do not sell directly to end-users, so it is best to rst check with
your distributor or reseller for troubleshooting services. They should know of any possible
problem(s) with the specic system conguration that was sold to you.
1. Please review the ‘Troubleshooting Procedures’ and 'Frequently Asked Questions'
(FAQs) sections in this chapter or see the FAQs on our website before contacting
Technical Support.
2. BIOS upgrades can be downloaded from our website. Note: Not all BIOS can be
ashed depending on the modications to the boot block code.
3. If you still cannot resolve the problem, include the following information when contacting
us for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when your system rst
boots up)
• System conguration
An example of a Technical Support form is posted on our website.
Distributors: For immediate assistance, please have your account number ready when
contacting our technical support department by e-mail.

Supermicro X11DPL-i Specifications

General

USB 2.0 ports quantity	4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Supported DIMM module capacities	64GB, 128MB
Memory voltage	1.2 V
Supported memory types	DDR4-SDRAM
Maximum internal memory	128 GB
Supported memory clock speeds	2133, 2400, 2666 MHz
RAID levels	0, 1, 5, 10
Wi-Fi	No
Ethernet LAN	Yes
Ethernet interface type	Gigabit Ethernet
System bus rate	10.4 GT/s
Processor manufacturer	Intel
Processor thermal power (max)	140 W
PCI Express x16 (Gen 3.x) slots	2
BIOS type	UEFI AMI
Motherboard chipset	Intel® C621
Motherboard form factor	ATX
Harmonized System (HS) code	84733020

Weight and Dimensions

Depth	257.8 mm
Width	306.7 mm