3-7
Chapter 3: Troubleshooting
3-4 Frequently Asked Questions
Question: What are the various types of memory that my motherboard can
support?
Answer: The motherboard supports Registered/Load Reduced ECC or Unbuffered
ECC/Non-ECC DDR3 DIMM modules. To enhance memory performance, do not mix
memory modules of different speeds and sizes. Please follow all memory installation
instructions given on Section 2-4 in Chapter 2.
Question: How do I update my BIOS?
It is recommended that you do not upgrade your BIOS if you are not experiencing
any problems with your system. Updated BIOS les are located on our website
at http://www.supermicro.com. Please check our BIOS warning message and the
information on how to update your BIOS on our website. Select your motherboard
model and download the BIOS le to your computer. Also, check the current BIOS
revision to make sure that it is newer than your BIOS before downloading. You can
choose from the zip le and the .exe le. If you choose the zip BIOS le, please
unzip the BIOS le onto a bootable USB device. Run the batch le using the format
AMI.bat lename.rom from your bootable USB device to ash the BIOS. Then, your
system will automatically reboot.
Warning: Do not shut down or reset the system while updating the BIOS to prevent
possible system boot failure!)
Note: The SPI BIOS chip used on this motherboard cannot be removed.
Send your motherboard back to our RMA Department at Supermicro for
repair. For BIOS Recovery instructions, please refer to the AMI BIOS
Recovery Instructions posted at http://www.supermicro.com.
Question: How do I handle the used battery?
Answer: Please handle used batteries carefully. Do not damage the battery in any
way; a damaged battery may release hazardous materials into the environment.
Do not discard a used battery in the garbage or a public landll. Please comply
with the regulations set up by your local hazardous waste management agency to
dispose of your used battery properly.
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General
Weight and Dimensions
