ThinkPad E560 - Chapter 4. Related Service Information

Lenovoprovidesthefollowingquicktestprograms:
Thequicktestprogramsareapplicableonthefollowingoperatingsystems:
•Microsoft
®
Windows
®
10
•MicrosoftWindows8.1
•MicrosoftWindows7
•MicrosoftWindowsXP
•MicrosoftWindowsServer
®
2003
•MicrosoftWindowsServer2008
Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diagsandfollowtheinstructions
ontheWebsite.
Torunatestusingaquicktestprogram,dothefollowing:
1.GototheC:\SWTOOLS\ldiagdirectory.
2.Double-clickthelsc_lite.exefile.
3.WhentheUserAccountControlwindowopens,ifany,clickYes.
4.Selectthedeviceclasstobetested.
5.Selectthedevicestobetested.
6.Selectthetesttobeperformed.
7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information
messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.
UEFIdiagnosticprogram
AUEFIdiagnosticprogramispreinstalledonthecomputer.Thisprogramenablesyoutoviewsystem
informationandtestsomehardwaredevicesinyourcomputer,suchasmemory,storagedevices,the
LCD,andsystemboardbuses.
ToruntheUEFIdiagnosticprogram,dothefollowing:
1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage33,
andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage47
forerrorcodedescriptionsandtroubleshootinghints.
2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe
UEFIdiagnosticprogramisdisplayed.
3.Followtheinstructionsonthescreentousetheprogram.
ThefollowingtabledisplaysthemainitemsoftheUEFIdiagnosticprogram.Dependingonthemodel,
theitemsmightdifferslightly.
Chapter3.Generalcheckout31