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ThinkPad E560 - How to Remove the Power-On Password; How to Remove the Hard Disk Password

ThinkPad E560
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Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice
technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor
ascheduledfee.
Howtoremovethepower-onpassword
Toremovethepower-onpassword,dooneofthefollowing:
Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:
1.Turnoffthecomputer.
2.Removethebatterypack.Forinstructionsonhowtoremovethebatterypack,see“1020Battery
pack”onpage72.
3.Removethecoin-cellbattery.Forinstructionsonhowtoremovethecoin-cellbattery,see“1090
Coin-cellbattery”onpage81.
4.TurnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptwillnot
bedisplayed.Thepower-onpasswordhasbeenremoved.
5.Reinstallthecoin-cellbatteryandthebatterypack.
Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove
thepower-onpassword:
1.Turnonthecomputer.
2.WhentheThinkPadlogoisdisplayed,immediatelypressF1.
3.TypethesupervisorpasswordtoentertheThinkPadSetupprogram.
4.SelectSecurity.
5.SelectPassword.
6.SelectPower-OnPassword.
7.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordfield.Then,leavetheEnter
NewPasswordfieldblank,andpressEntertwice.
8.IntheChangeshavebeensavedwindow,pressEnter.
9.PressFn+F10tosavechangesandexittheThinkPadSetupprogram.
Howtoremovetheharddiskpassword
Attention:IfUseronlymodeisselectedandtheuserharddiskpasswordhasbeenforgottenandcannotbe
madeavailabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovide
anyservicestoresettheuserharddiskpassword,ortorecoverdatafromtheharddiskdrive.Thehard
diskdrivecanbereplacedforascheduledfee.Toputthesystembacktooperationalstatus,theonly
LenovoandLenovo-authorizedservicesolutionwouldbetoreplacetheharddiskdriveorsolid-statedrive
withascheduledfee.
Toremoveauserharddiskpasswordthathasbeenforgotten,whenthesupervisorpasswordandthemaster
harddiskpasswordareknown,dothefollowing:
1.Turnonthecomputer.
2.WhentheThinkPadlogoisdisplayed,immediatelypressF1toentertheThinkPadSetupprogram.
3.SelectSecurity.
4.SelectPassword.
5.SelectHard-diskxpasswordwherexistheletteroftheharddiskdrive.Apop-upwindowopens.
6.SelectMasterHDP,whereHDPstandsforharddiskpassword.
7.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordfield.Then,leavetheEnter
NewPasswordfieldblank,andpressEntertwice.
Chapter4.Relatedserviceinformation45

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