ThinkPad E560 - Chapter 7. Locations

Table6.LCD-relatedsymptoms(continued)
Symptomorerror
FRUoraction,insequence
•LCDscreenunreadable.
•Charactersmissingpixels.
•Screenabnormal.
•Wrongcolordisplayed.
1.Seeimportantnotefor“LCD-relatedsymptoms.”
2.ReseatallLCDconnectors.
3.ReplacetheLCDassembly.
4.Replacethesystemboard.
HorizontalorverticallinesdisplayedonLCD.ReplacetheLCDassembly.
Intermittentproblems
Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,ESD,orsoftwareerrors.FRUreplacementshouldbeconsideredonly
whenaproblemrecurs.
Whenanalyzinganintermittentproblem,dothefollowing:
1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.
2.Ifnoerrorisdetected,donotreplaceanyFRUs.
3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.
Undeterminedproblems
Ifthediagnostictestsdidnotidentifythedevicethathasfailed,ifwrongdevicesareinstalled,orifthe
systemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolateFRUs
thathavenodefects).
Verifythatallattacheddevicesaresupportedbythecomputer.
Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem
checkout”onpage33
)
1.Turnoffthecomputer.
2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.
3.Removeordisconnectallofthefollowingdevices:
a.Non-ThinkPaddevices
b.Devicesattachedtothedock
c.Printer,mouse,andotherexternaldevices
d.Batterypack
e.Harddiskdriveorsolid-statedrive
f.Externaldiskettedriveoropticaldrive
g.Memorymodule
h.Opticaldiskordisketteintheinternaldrive
4.Turnonthecomputer.
5.Determinewhethertheproblemhasbeensolved.
6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoufindthefailingFRU.
7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):
a.Systemboard
b.LCDassembly
Chapter4.Relatedserviceinformation51