© 2013 Thorlabs GmbH
3 Operation
91
Not enough destination memory allocated or all
destination buffers locked by the application
Reduce the frame rate so that there is more time to
process the filled destination memory
Internal error during internal processing of the
image
All destination buffers locked by the application
Reduce the frame rate so that there is more time to
process the filled destination memory
The computer takes too long to process the
images in the uc480 API (e.g. color conversion)
Reduce the frame rate so that there is more time to
process the filled image memory of the driver
Disable resource-intensive API image pre-processing
functions (e.g. edge enhancement, color correction,
choose smaller filter mask for software color
conversion)
The camera has been disconnected or closed
Not enough free bandwidth on the USB bus for
transferring the image
Reduce the pixel clock frequency
Operate fewer cameras simultaneously on a USB bus
Check the quality of the USB cabling and components
The selected timeout value is too low for image
capture
Reduce the exposure time
Increase the timeout
Camera image buffers, Resent packets
Not applicable to DCx Cameras.
See also:
Troubleshooting
Programming: is_GetImageInfo()
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