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If Rice Does Not Cook Properly
Problem Cause
There is a thin lm covering
the rice.
A thin, tissue-like lm is formed by melted and dried starch. This is not harmful to your
health.
Rice sticks to the inner pot. Soft rice and sticky rice can easily stick to the pot.
Possible Causes
Problem
Was the amount of rice and
water correct?
Are there grains of rice, cooked rice,
or water drops on the inner pot, heater
plate, center sensor or on the lid sensor?
Was the cooked rice stirred and
loosened well?
Are there any cooked rice or grains
of rice stuck to the gaskets or the
brim of the inner pot, etc.?
Was the rice (other than rinse-
free rice) washed suciently?
Was the rice or food reheated 3
or more times?
Was the Timer function set for
more than 12 hours in advance?
Was the Keep Warm function
used continuously for more than
24 hours?
Was the rice left in the rice
cooker with the Keep Warm
function turned o?
Was there a power outage
during cooking?
Rice being kept warm
Has an odor
Is discolored
Is dry
Is sticky
Reheated rice is dry
Reference page(s)
13 to 15,
47
15,
29 to 31
19
15,
29 to 31
13, 15
23 21 22 – 47
Possible Causes
Problem
Is there anything other than
white rice or rinse-free rice being
kept warm?
Was there less than the
minimum required amount of rice
being kept warm or reheated?
Is the rice concentrated around
the outer portions of the inner
pot (less rice in the middle of the
pot)?
Was cold rice added?
Was a spatula left in the inner
pot?
Was the rice cooker and its parts
cleaned suciently?
Did you try to reheat rice that
was just cooked and was still
hot?
Rice being kept warm
Has an odor
Is discolored
Is dry
Is sticky
Reheated rice is dry
Reference page(s) 22 22, 23 22 22 22
29 to 34
23
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