353535
12
Check the following if you experience a problem with the cooked rice or with the operation of the rice cooker,
etc.
Possible Causes
Problem
Was the amount of rice,
ingredients, and water, or the
ratio of other grains, correct?
Was more than the maximum
acceptable amount cooked?
Was the rice cooked with
alkaline ionized water (pH 9
or higher)?
Was the rice cooked with hard
water such as mineral water?
Was the correct menu
selected?
Was the Timer function used?
Was the [Start] key pressed after
cooking without turning o the Keep
Warm function?
Are there grains of rice, cooked
rice, or water drops on the inner
pot or the center sensor, etc.?
Is the inner pot deformed?
Was the rice stirred and
loosened well?
Was there a power outage
during cooking?
Cooked rice
Is too hard
Is too soft
Is not cooked
completely
Has a hard center
Has dark brown crisp
rice
During cooking
Steam leaks
Boils over
The cooking time is
excessively long
Reference page(s)
13 to 15,
47
47 – – 17 – 19
15,
29 to 31
– 19 47
Possible Causes
Problem
Are there any cooked rice or
grains of rice stuck to the gaskets
or the brim of the inner pot, etc.?
Was the rice (other than rinse-
free rice) washed suciently?
Was hot water (over 95°F [35°C])
used to wash the rice or adjust
the water level?
Was the rice left soaking in the
water too long after washing?
Was the rice left in a colander
after washing?
Was cooking done with the
air inlet or outlet covered (rice
cooker placed on a carpet)?
Was the lid closed securely?
Was the rice mixed with other
ingredients or other grains?
Were seasonings stirred well?
Were there a lot of cracked
grains of rice?
Was cooking continued
immediately after the initial
cooking?
Was the rice cooker and its parts
cleaned suciently?
Cooked rice
Is too hard
Is too soft
Is not cooked
completely
Has a hard center
Has dark brown crisp
rice
Smells like rice bran
During cooking
Steam leaks
Boils over
The cooking time is
excessively long
Reference page(s)
15,
29 to 31
13, 15
15 – –
8, 31
16 13 – –
29 to 34
If Rice Does Not Cook Properly
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