Installation On Site SWINGDOOR Smart Drive 1101 T-1132 e 25
8Trouble Shooting
Fault pattern Cause
Door doesn't open – Emergency off is pressed (➞ point LED on the display is not lit anymore)
– Safety device in opening direction is active or the cable is interrupted or jumper 14-15 is
missing
– The safety device for the swing area is active or the cable is interrupted or jumper 18–19
is missing
– Operating mode OFF is active or the cable on 1 is short circuited against GND.
– Mains supply is interrupted (➞point LED on the display is not lit anymore)
– Power supply 24 V is overloaded (➞point LED on the display is not lit anymore)
– Thermal motor protection was triggered (➞point LED on the display is not lit anymore)
– Thermal protection transformer was triggered (➞point LED on the display is not lit
anymore)
– Door lock is blocked
– Door lock or the cable is defective
– Door lock is incorrectly programmed (function 4 current-free locked / current-free
unlocked)
– Lock delay is set too briefly (function 3)
– Opening force is limited too much (function 7) or is inadequate for a door that is difficult to
operate
– Teach-In has not been carried out (factory reset!)
Door opens not completely – Opening force is too strongly limited (function 7) or is inadequate for a door that is difficult
to operate
– The safety device in opening direction is triggered during the opening motion (disabling of
"Teach-In General" or "Teach-In Key Switch").
– "Teach-In General" was not performed
– Open position was set according to "Teach-In"
– Internal open end-stop does not permit a larger opening
– Irregularity in the opening-versus-force dependency or wind load
Door opens varyingly – Varying preconditions through "Teach-In General" and "Teach-In Key Switch"
– Irregularity in the opening-versus-force dependency or wind load
Door remains open – Activator has maintained contact or the cable on 5 is short circuited against GND
– Operating mode OPEN is active or cable on 3 is short circuited against GND
– The safety device in closing direction is active or the cable is interrupted or jumper 18–
19 is missing
– The safety device for the swing area is active or the cable is interrupted or jumper 18–19
is missing
Door does not remain open
in operating mode OPEN
– End stop incorrectly adjusted
– Wind load or door is not in the plumb bob
– Motor thermal protection triggered (temporarily only manual operation possible)
The safety device in
opening direction does not
react
– The safety device in opening direction was active during "Teach-In General" or "Teach-In
Key Switch"
– Short circuit in the cable to the safety sensor
Point LED goes out
temporarily
– Temporary overload >0.75 A at the 24 VDC power supply. Power demand rises over 18 W,
in particular when operating the door lock or the signal lamp (cold start)
Door slams shut – Start of damping too late or damping inadequate.
– Differential pressure in the building
– Operator defective (position sensor, motor)
Irregular motion – Operator defective (position sensor, control system, motor)