IPedge
Actions
168 TOSHIBA
IPedge UG 01/13
contents are shown and can be edited. When actions are copied, created, or
edited, those changes are stored in the compiled actions file (NET_PHN.acs).
If this file is lost for some reason and Call Manager is restarted, all actions will
revert to the individual actions stored in the User’s Local Settings Call
Manager folder. Thus, it is wise to save new actions by exporting the action
for backup (see “Exporting Actions and Importing Actions).
Attach Account
Code
This action attaches an account code to the active call. This account code is
passed to other applications such as Insight or TASKE Contact.
* Account # – Enter an accounting number to be associated with this call.
Export Call Info This action is used to export call information to another program (like the CTI
Call Handler) in order to keep its Call Info Database current. When this action
is triggered it will Popup an “Export Call Info” screen allowing the user to fill in
any missing call information (typically the 'Main Listed Phone #') before they
press SAVE to export the information to the centralized database.
• Path & Filename – Enter the complete path name for writing the exported
file or browse to find the path.
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