IPedge
Actions
180 TOSHIBA
IPedge UG 01/13
System/PBX
Command
This action can be used to send appropriate OAI commands to the PBX to
perform functions. Up to five commands can be specified, and each
command is executed sequentially when this action is called.
• System/PBX Command – Select from the list of available commands and
edit the variable values (shown in quotation marks) as needed. The
commands available are as follows:
ANSWER
CONFERENCE
DIALxxxxx Where xxxxx – is the number to be dialed. Digits
0~9,*,#. A ‘,’ is a pause and ‘!’ is a hook-flash.
Parenthesis, semi-colons, dashes, and spaces are
ignored, thus (480) 496-9040 can be entered.
HANGUP
HOLD
MODIFYCALL
“Field”, “Value
Recommend using Modify Call Information or
Attach Acct Code action.
TRANSFER Recommend using Transfer Call action.
Recording Option When Recording is active on Call Manager.
RECORD
RECORDBKMAKR
“Text
Substitute your bookmark text for “Text”
RECORDSTOP
ACD Option When ACD is available on some PBXs.
ACD HELP
ACD PU
SET WORKUNITS
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