Toshiba IP5000-Series - Station Call Forward Procedures

IPedge
Feature Operations
42 TOSHIBA
IPedge UG 01/13
Important! Check with your System Administrator to determine if
the system uses “Basic Survivability”, if yes, do not
change your station call forward settings.
The following calls may be forwarded from a station:
• Internal calls
• Auto-attendant calls
• Outside lines that ring one station only
• Transferred internal or incoming line calls
Station Call Forward
Categories
Call Forward may be set for the following call categories, and there are five
different Call Forward Settings that may be assigned. (See “Call Forward
Settings” on Page -42). Call Forward destinations may be set to internal
destinations or an outside telephone number.
•
Call Forward Any Call – Forwards any call, internal or incoming line
•
Call Forward - Incoming Line – Forward incoming line calls only
•
Call Forward Any Call - Set for Another Station – Set forwarding of all
calls for another telephone within the system
•
Call Forward - Incoming Line Set for Another Station – Set
forwarding of incoming line calls for another telephone within the system
Note: Call Forward Any Call and Call Forward - Incoming Line may be set
simultaneously on a telephone. This allows incoming line calls to be
forwarded to a different destination than other call types.
Note: Each Call Forward Setting has a different cancellation code.
Call Forward
Settings
5. Call Forward All Calls – Forward all calls immediately
6.
Call Forward Busy/Do Not Disturb – Forward calls immediately when
extension is busy or set to Do Not Disturb (DND)
Note: In “tone-first” systems with multiple lines, Call Forward Busy forwards
calls only when all lines are in use. In “voice-first” systems, Call
Forward Busy forwards all calls whenever the telephone is in use
7.
Call Forward - No Answer – Forward unanswered calls after a set
number of rings (preset individually for each station)
8.
Call Forward Busy/Do Not Disturb/No Answer – Forward all calls
when Busy, DND, or when call is unanswered after a set number of rings
9.
Call Forward Cancel – Cancels the currently set Call Forward feature
Station Call Forward
Procedures
Call Forward functions are registered by entering the commands outlined
below, or by programming a Programmable Feature Button (FB) on the base
station.
To use the Call Forward button sequence:
• Follow the instructions in “Example: Call Forward to extension” on Page
-43. Some features may require additional input: