Toshiba IP5000-Series - Page 216

IPedge
Using Companion Applications
214 TOSHIBA
IPedge UG 01/13
Note: Strata ACD must be operating in Enhanced Mode for ACD Viewer to
be used.
The ACD actions can be used to Log In / Log Out to/from ACD groups. Going
temporarily unavailable and an ability to end wrap times can be part of the
features available. Additional Call Center features are possible using User
Programmable buttons.